Shipping & Returns Policy

Shipping & Returns Policy

Free shipping across the UK. Estimated delivery time: 6-9 business days (may vary based on demand and seasonality).

Processing Time
Orders are processed within 3 business days after payment confirmation.

Returns

Return period: 14 days from the date of delivery in line with UK regulations.

Return Conditions

  • The item must be in its original packaging, unused, and with all tags intact.
  • Damaged or incomplete items will not be accepted.

How to Request a Return?

  1. Email us at support@primeauswahl.com with your order number and reason for return.
  2. We will send you return instructions.
  3. Once received and inspected, we will process a full refund to your original payment method.

For any questions, reach out to our support team at support@primeauswahl.com.